FAQs

Thank you so much for visiting my shop.
Please contact me via the contact form on my shop if you can't find the information you're looking for.

FAQs

Refunds & Returns
If you have any issues with your order please do get in touch via the contact form on my shop and I will do my best to rectify. 

How do I flatten my print?
My prints are shipped rolled in cardboard tubes. To flatten:
Take the print out of the tube.
Find a clean, flat surface.
Keep the tissue paper on the print to prevent marks.
Carefully unroll the print and lay several heavy books over it.
Leave for a few hours.

If you frame the print directly from the tube then that should also work, but I like to flatten the print out beforehand just in case. 

Will my print fade?
All my prints are printed with UV resistant archival quality inks on acid free paper so should hold their colour for years. For best care of the print though, avoid keeping it for prolonged periods in direct, strong sunlight. 

Can I get a print in a different size?
It depends on the size of my original artwork. By all means drop me a line and we'll see what can be done.

How much is shipping?
For all shipping information, please check out the shipping page.

Can you ship outside the UK?
I'm afraid not. Currently I can only offer shipping to UK destinations, sorry.